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Customer wants refund after delivery



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Don't give her the refund, and accept you may get a bad rating,

Or give the refund, and avoid a potential bad rating.

Which option is better is a personal choice than only you can make. For me, when I was still a new seller, I mostly focussed on avoiding any bad ratings. Now that I have a lot of reviews, I am more firm with my clients and do not let them take advantage of me so much, because I know a couple of bad ratings from bad clients won't affect me too much.

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