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You must have a 90% positive rating [2021 merge topic]


soniya82

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To send buyer requests you have to maintain a 5.0 rating. I got a 2.7 rating from an unsatisfied client, she was in need of SEO audits, I did what I could but because she did not see a boost in her sales she gave me 2.7 rating. Keep in mind, she ordered my gig for SEO audits that is increase in organic traffic. I ranked her higher, but she wanted sales, I did not guarantee that. Right now im struggling, its been a month and I have not  received an order. I expected July to be a fast month for me, but seeing how things are its been really slow. I need advice what can I do to get new clients.

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1 hour ago, faithfulgod582 said:

To send buyer requests you have to maintain a 5.0 rating.

5 star is not mandatory. You have to maintain at least 4.7 with other criteria ( at least 90% ) during 60 days in period for sending buyer request. If you complete some orders, your rating will increase periodically. Or after 60 days ( from the date of getting 4.7) rating will be 5.0 if you get next all ratings 5.0.

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Hi,everyone i have a question, i can't send offer in buyers request folder, when i open buyers request folder fiverr is showing one small note is that (You must have at least 90% positive rating to make new offers), so my question is that from where i can get 90% positive rating from daily orders or from where? If the answer is from daily orders, so how can i get more orders fastly on fiverr, because the daily orders is also very slow.Please recommend me what can i do to get more orders fastly on fiverr.    

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90% positive rating is referring to all your statistics that you can see on your dashboard like “delivered on time, response rate, your ratings for your orders etc” check the one that is below 90% and improve that statistics. 
mans yes, improving any of those statistics means completing new order according to those stats. 

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Hi,

Until today I sell 2 gigs. One I didn't receive any rating. So my first rating was 4,3 stars, 86% from the last gig completed. 

I saw that I can only send any Buyer Request when I have at least 90% positive rating to make new offers.

My question is simply how I can have some gigs if I can't send offers. Could someone help me to see an effective solution?

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1 hour ago, fredgribel said:

My question is simply how I can have some gigs if I can't send offers. Could someone help me to see an effective solution?

The only way to recover from that is to get orders from buyers who search for you on the gig search bar.... Alternatively, maybe you will be able to find buyers when you market your gig effectively in social media channels (not spam).

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On 7/7/2021 at 10:27 PM, mariashtelle1 said:

90% positive rating is referring to all your statistics that you can see on your dashboard like “delivered on time, response rate, your ratings for your orders etc” check the one that is below 90% and improve that statistics. 
mans yes, improving any of those statistics means completing new order according to those stats. 

For BR privileges, they only count the positive rating statistics (which should be over 4.7). I started with my order completion rate metrics at a grand 0% after I cancelled my first ever order on fiverr. I was still able to send offers on BR.

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Hello all

Any one give me proper suggestion how to resolve this problem, like (You must have at least 90% positive rating to make new offers!)  

Due to this problem i can't send buyer request for this. I complete an order but my buyer give me rating 4.0. I am new at fiverr. Thanks

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1 hour ago, mamrul2021 said:

Any one give me proper suggestion how to resolve this problem, like (You must have at least 90% positive rating to make new offers!)  

Due to this problem i can't send buyer request for this. I complete an order but my buyer give me rating 4.0. I am new at fiverr. Thanks

The only thing you can do is wait for your next order, provide a service with quality, hope for the client to leave a better review. Still, you will need a few 5* reviews to recover your ratings until you are able to send buyers request again.

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On 7/13/2021 at 10:58 PM, ligiacarvalho said:

The only thing you can do is wait for your next order, provide a service with quality, hope for the client to leave a better review. Still, you will need a few 5* reviews to recover your ratings until you are able to send buyers request again.

Thanks for nice feedback, but my account is new, how long i need to wait for a new buyer? Is their any other option for send offer to the buyer? I think this rules demotivated a new seller. 

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On 7/14/2021 at 2:47 PM, mamrul2021 said:

Thanks for nice feedback, but my account is new, how long i need to wait for a new buyer? Is their any other option for send offer to the buyer? I think this rules demotivated a new seller. 

The time it will take for your next order is impossible to say. It can take one hour, one day or one year. You should try to market your gigs outside Fiverr. This article may give you some ideas. 👇

https://www.fiverr.com/support/articles/360011292478-The-How-Tos-of-advertising-off-the-Fiverr-platform

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5 hours ago, mamrul2021 said:

their any other option for send offer to the buyer? I think this rules demotivated a new seller. 

I know it might feel demotivating but fiverr did it on purpose. 4.0 on fiverr is not an excellent rating and fiverr wants to keep buyer request to only best of the best with perfect performance. 
good news for you that all stats are taken into account for only the last 60 days. 

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  • 3 weeks later...

Hello,

I am a new seller and just completed my first order. I had another order which I couldn't deliver due to some personal issues. I have informed the buyer about my problem and we agreed to cancel the order; So I send him a cancel request and the client accepted it. but now my order conversion rate is 50% and when I am visiting the buyer request page to send new buyer request it shows a note on top of the page "You must have at least 90% positive rating to make new offers!" and I can not send new buyer request. Please suggest me how to overcome this situation and if I can't send new buyer request then what will happen to my account? How  to get new orders or client?

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20 hours ago, ligiacarvalho said:

You have an average 4* rating. In order to be able to send buyer request your average rating has to be 90% positive (4.5* if I'm not wrong).  

You have to wait for more orders, increase your ratings and them you will see the buyers request again.

So, I have to wait and depend on my luck to get new order and then I can improve the rating; right?

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17 minutes ago, m_s_haque said:

So, I have to wait and depend on my luck to get new order and then I can improve the rating; right?

Yes, basically. You can always promote your gigs out of the Fiverr platform trying to connect with potential buyers. Here is an article that may be helpful 👇

https://www.fiverr.com/support/articles/360011292478-The-How-Tos-of-advertising-off-the-Fiverr-platform

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  • 2 weeks later...

Hello! I just completed an order yesterday. Buyer rated me 4.3 stars. Buyer stated that he was satisfied. But I can't make an offer becouse I mustn't have at least %90 positive rating. It's my FIRST job on fiverr. I only completed 1 JOB. Isn't this nonsense? I can get an order while blocking new buyer requests. Blocking "buyer requests" in my first job is ridiculous. Please help me pleaseee.

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