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Does canceling subscription affect gig performance


joppebijlsma

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H @joppebijlsma, Welcome to the forum! 😊

If a buyer cancels an existing subscription, then normal cancelation terms apply. It may affect your seller statistics. 

If a buyer cancels a future subscription that will start in less than 10 days, it will affect your seller statistics. I usually run into this problem if I do weekly subscriptions with my buyer.

If a buyer cancels future subscriptions that starts in 10+ days, then it will not affect your seller statistics.

This is from the Help Center. Feel free to read more about that here:

https://www.fiverr.com/support/articles/360017173498-Subscriptions

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