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3D files downloading as a .txt file in fiverr inbox.



Hello, I am a 3D product animator and I am facing a problem from many days. When any client send a 3D model as [fbx, gltf, stp] etc and I download them, Most of the time the files download as [.txt] file. But when they send it as a zip file, That time the 3D models comes with main 3D format. But didn't correctly download when main format send in inbox.  Why is this happening again and again? I think it's a bug in fiverr inbox that needs to fixed very soon. 

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