alish_creator Posted August 16, 2022 Share Posted August 16, 2022 Hi! @Logo Maker Team, I need some assistance about this issue. Whenever I tried to upload 3-4 logos in a day. My logos start showing as "pending" instead of "active". At start, I thought that some team person might going to check this logo manually, but I still sees the same pending after some days. So I just deleted that logo. I am not sure the exact reason. May be it limits the number of logo per day? Can anyone assist why it happened? Alish 5 2 Link to comment Share on other sites More sharing options...
creativeman_af Posted August 16, 2022 Share Posted August 16, 2022 Hello, @Logo Maker Team My pending logos have been marked as paused. I tried to activate them, but I got the following message: "Something went wrong. Please try again. "I am aware that it takes 4-5 days for a pending status to become active, however a week has passed and the pending status has changed to pause status. 6 Link to comment Share on other sites More sharing options...
Logo Maker Team Posted August 17, 2022 Share Posted August 17, 2022 17 hours ago, alish_creator said: Hi! @Logo Maker Team, I need some assistance about this issue. Whenever I tried to upload 3-4 logos in a day. My logos start showing as "pending" instead of "active". At start, I thought that some team person might going to check this logo manually, but I still sees the same pending after some days. So I just deleted that logo. I am not sure the exact reason. May be it limits the number of logo per day? Can anyone assist why it happened? Alish @alish_creator Hey there! As for the different statuses of the logos- we have explanation at the end of the article here Logos going into pending mode just means their will also go through a manual review- if the design is indeed original there is nothing to worry about 🙂 If the logos remain on pending mode for over 4 days- please reach out to customer support so we can investigate. 7 Link to comment Share on other sites More sharing options...
Logo Maker Team Posted August 17, 2022 Share Posted August 17, 2022 @creativeman_af On 8/16/2022 at 6:43 PM, creativeman_af said: Hello, @Logo Maker Team My pending logos have been marked as paused. I tried to activate them, but I got the following message: "Something went wrong. Please try again. "I am aware that it takes 4-5 days for a pending status to become active, however a week has passed and the pending status has changed to pause status. It is possible you simply reached your current capacity of active logos so they become paused. The Logo Maker does its best to accommodate buyers' needs and keep up with trends in order to avoid saturation of the supply. It is inevitable that those needs and requirements will change over time. According to the market's needs, we occasionally review a seller's account as their capacity limit approaches and determine whether to allow them a higher number of active logos or not. We recommend that you read our Best practices, utilize our Logo maker seller forum and continuously improve your published logos. For the time being, if you wish to upload more logos you can remove/pause the least successful logos and optimize your supply. Whenever we grant the option to activate more logos, we'll email the seller. Good luck! 🙏 6 Link to comment Share on other sites More sharing options...
creativeman_af Posted August 17, 2022 Share Posted August 17, 2022 Hello, @Logo Maker Team Could you please look over my account? My logos are of a top notch, and I am confident about that. Does that require me to create a ticket? 6 Link to comment Share on other sites More sharing options...
Logo Maker Team Posted August 18, 2022 Share Posted August 18, 2022 @creativeman_af No need to create a ticket, all accounts will be reviewed. We have many sellers and it takes time, please bear with us 🙂 6 Link to comment Share on other sites More sharing options...
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