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Buyer is not responding... what to do!?


tanmay310
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The order is running... but the buyer didn't supplied the measurement of the work... that he said he will be provide. But no response since...

I already sent a request for time but that is also expire by tonight... So, what will be the best practice for this type of case!?

Thanks in advance!

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3 hours ago, tanmay310 said:

The order is running... but the buyer didn't supplied the measurement of the work... that he said he will be provide. But no response since...

I already sent a request for time but that is also expire by tonight... So, what will be the best practice for this type of case!?

Thanks in advance!

It's a sunday. That's probably why your buyer isn't responding. Hopefully, they will respond to your request for more time on monday. If they don't, and they don't show up within a few days, willing to solve the problem, you could reach out to support for additional help. Usually, support will cancel the order without it affecting your rates, if a buyer disappears. 

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