Cancelled order with completed milestone got cancelled and also the money deducted

[davidisermann]

Hi all, 

I worked with a client where I completed one of a few milestones. There were a few troubles with the buyer in communication so I didn't delivered on time. I wanted to discuss it with him before. But then he just cancelled the order and on my account the money got deducted. I already had that money transferred to my bank account so I have all the money at the moment. So I wanted to ask if either I can get these not deducted money which just stands in my account with e.g. -100$ back or if it will get decreased from my future revenue?

Thanks!

[sayed_hossain]

You may contact FIverr customer support and tell them everything, so the Fiverr support can consider the matter. Fiverr support is really nice

[mdabdullah14251]

If you have any proof of the task that you have done for your client then you can take support from customer support on Fiverr.

Thanks.

[davidisermann]

On 8/6/2022 at 3:34 PM, mdabdullah14251 said:

If you have any proof of the task that you have done for your client then you can take support from customer support on Fiverr.

Thanks.

Thanks I will try this!