I'm Top Rated Seller on Fiverr and Facing Deranking issues from last 4+ months.

[gamethrones]

Hello, Hope everything is doing awesome 🙂 I am top rated seller on Fiverr. I have completed more than 250+ orders but my account is deranked from last 3 to 4 months without any reason. I've tried my best to deliver every next order with best quality work and trying to recover my account rankings but all in vain. My all gig went on last page. I need expert suggestions, how I will again rank my account.

 

Being a top rated seller it's very tough for us to survive with our team. Fiverr need to understand that our startups are getting failed due to this kind of unprofessional behaviour.

My promoted gigs is not getting qualified again even I've completed 50+ projects with 5 star reviews after the disqualification.

Looking forward to your kind suggestions.

Thank you!

Best regards,

Faiz

[lloydsolutions]

9 minutes ago, gamethrones said:

My all gig went on last page.  how I will again rank my account.

In the marketplace, a Gig's position is based on the seller’s performance over a set period. Gig positions are not permanent and can rotate daily. 

There are many factors to take into consideration, some of which may include: 

• Order cancellations
• Delivery rate
• Responsiveness
• The particular Gig’s maximum number of active orders in the queue, as based on your seller level.  
• Other Gigs performing at a higher rate.

If other sellers are ranked higher, they may be consistently getting 5-star feedback, delivering on time, communicating quicker, and so on. It all counts. For this reason, ensure that you provide high-quality and original work, avoid late deliveries and cancellations, are responsive, and always remain professional.

The above is from the Help Centre.

 

[customerin]

@lloydsolutions congratulations for getting the position of a Moderator and thanks for your kind information for the questionnaire.

[chris_ld]

1 hour ago, gamethrones said:

My promoted gigs is not getting qualified again even I've completed 50+ projects with 5 star reviews after the disqualification.

Sorry to hear about your situation. 
Your disqualification is because Fiverr take secret reviews from Client. May be some Client give you negative reviews. 
But dont be let down, try to take orders from old client.