Impressions, Clicks, Orders.

[pontusart]

Any idea? I was on the first page of my niche, but now I can't find my gig at any page.

[smashradio]

A dip like this is often caused by receiving negative private feedback or reviews. 

[pontusart]

Almost all of my reviews are 5 Stars as you can see on my profile, and I also make sure to talk with the client in the inbox after the order is completed and make sure the client is happy with the work and doesn't want anything else.

 

 

[smashradio]

17 minutes ago, pontusart said:

Almost all of my reviews are 5 Stars as you can see on my profile, and I also make sure to talk with the client in the inbox after the order is completed and make sure the client is happy with the work and doesn't want anything else.

 

 

That doesn't matter. I'm talking about the private feedback buyers leave to Fiverr, that you don't see, and that counts towards your buyer satisfaction rate. If that drops too low, your gigs disappear. 

A buyer is far more likely to be honest when they know they are anonymous. 

Edited July 23, 2022 by smashradio

[pontusart]

I'm sorry but this makes no sense, How can 1 or let's say 2 or 3 negative private feedback, out of more than 100 orders, take you from an average of '1000' impressions to an average of '90' impressions?

[uzzal32]

1 hour ago, pontusart said:

Almost all of my reviews are 5 Stars as you can see on my profile, and I also make sure to talk with the client in the inbox after the order is completed and make sure the client is happy with the work and doesn't want anything else.

 

 

Same things, But Not getting new orders.

[ramstudiosl]

I think it is gig rotate please do not edit your gig. within one month rerank it.

[themebracket]

18 hours ago, pontusart said:

There is a problem with your gig image or description I think not perfect. You may not receive orders for this. This is why you lose the gig rank.

[jonbaas]

19 hours ago, pontusart said:

I'm sorry but this makes no sense, How can 1 or let's say 2 or 3 negative private feedback, out of more than 100 orders, take you from an average of '1000' impressions to an average of '90' impressions?

It makes perfect sense. Reviews affect your metrics for 60-90 days (public and private). You have not had "more than 100 orders" in the last 60-90 days. Therefore, a recent low review will greatly affect your current metrics.

[jonbaas]

1 hour ago, themebracket said:

There is a problem with your gig image or description I think not perfect. You may not receive orders for this. This is why you lose the gig rank.

There is no such thing as "gig rank".