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Sudden Drop in Gig Ranking


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recently i get sudden drop in my gig ranking my gig which way is the first page ranking in between top 5 -10 suddenly gone down to page 3

https://www.fiverr.com/theamitsingh/build-complete-ecommerce-website-to-get-your-business-online

Any idea i can improve my gig or any reason for this gig rank dropping. and its not like i never face gig rank dropping but this time it drop with huge rank

:classic_sad::classic_sad::classic_sad::classic_sad::classic_sad:

Edited by theamitsingh
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In the marketplace, a Gig's position is based on the seller’s performance over a set period. Gig positions are not permanent and can rotate daily. 

There are many factors to take into consideration, some of which may include: 

  • Order cancellations
  • Delivery rate
  • Responsiveness
  • The particular Gig’s maximum number of active orders in the queue, as based on your seller level.  
  • Other Gigs performing at a higher rate.

If other sellers are ranked higher, they may be consistently getting 5-star feedback, delivering on time, communicating quicker, and so on. It all counts. For this reason, ensure that you provide high-quality and original work, avoid late deliveries and cancellations, are responsive, and always remain professional.

The above is from the Help Centre.

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Hi @theamitsingh, your last delivery was 16 days ago and you only have one active order in queue, so this may have affected how your gig shows up in search.

Looking at your profile, you have very good reviews and several repeat buyers. I've found that my repeat buyers carry my business during the slow times. If you are on Seller Plus, you can use coupons to encourage your repeat buyers to continue using your services. If not, as you're doing orders (like on this one open order you have), look for opportunities to get repeat orders. Deliver quality work, look for ways to solve your clients' problems, and keep your customers happy.

You can make offers to Buyer Briefs and Buyer Requests to try to keep a steady flow of orders coming in when orders are not coming in through search.

More orders from these three sources (existing customers, Buyer Briefs, and Buyer Requests), delivering quality work, and keeping your customers happy all affect your gig's performance and can help you gain better visibility in search.

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On 7/13/2022 at 5:52 AM, vickieito said:

encourage your repeat buyers to continue using your services.

yes currently doing that only, thank you @vickieito\

On 7/13/2022 at 2:14 AM, lloydsolutions said:

There are many factors to take into consideration, some of which may include: 

  • Order cancellations
  • Delivery rate
  • Responsiveness
  • The particular Gig’s maximum number of active orders in the queue, as based on your seller level.  
  • Other Gigs performing at a higher rate.

If other sellers are ranked higher, they may be consistently getting 5-star feedback, delivering on time, communicating quicker, and so on. It all counts. For this reason, ensure that you provide high-quality and original work, avoid late deliveries and cancellations, are responsive, and always remain professional.

The above is from the Help Centre.

got it thank you @lloydsolutions i did not get any new order lately , although i have some good repeated buyer i am offering them some low cost services like bug fix, plugins updates to get as many orders i can to my gig

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