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How to remove thumbnail from review


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Hi,

I had a great buying experience lately, and left a great review.

However I noticed that in the seller's review profile there is a thumbnail of the work he provided visible for everybody. 

I would like to know if it is possible to remove the thumbnail, or at least not to show it in the next purchases I do.

Thank you. 

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15 minutes ago, taslimabegum28 said:

I think, It is impossible to remove the thumbnail.

Thank you for your reply. If you go to some seller's profile, you will see that some reviews have the thumbnail and some don't. If I am requiring something concerning an ongoing project, I don't want it to be shared. 

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8 hours ago, sergiodargenio said:

I would like to know if it is possible to remove the thumbnail, or at least not to show it in the next purchases I do.

Basic info here: https://www.fiverr.com/support/articles/360010509437-Live-Portfolio

You cannot remove the thumbnails, but the Buyer can . https://www.fiverr.com/support/articles/360049216214-How-do-I-remove-the-work-sample-from-my-Live-Portfolio?segment=buyer If it's a thumbnail that is already in your Live Portfolio, then your Buyer will need to be the one to request its removal.

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12 minutes ago, imagination7413 said:

Basic info here: https://www.fiverr.com/support/articles/360010509437-Live-Portfolio

You cannot remove the thumbnails, but the Buyer can . https://www.fiverr.com/support/articles/360049216214-How-do-I-remove-the-work-sample-from-my-Live-Portfolio?segment=buyer If it's a thumbnail that is already in your Live Portfolio, then your Buyer will need to be the one to request its removal.

@imagination7413Thanks a lot for your reply. I am a buyer not a seller. I placed some orders, and now the images are seen as part of the reviews. This is not something I intended, thanks.  

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23 minutes ago, sergiodargenio said:

If I am requiring something concerning an ongoing project, I don't want it to be shared. 

If I understand correctly you're a buyer instead of a seller, and you want the orders you place not to be shared by a seller who completes it for you?

If you want to keep your order private, you can simply (not) select the box which pops up in the review stage that will allow this. How to precisely do this is better explained in the link below;

How do I remove the work sample from my Live Portfolio?

I hope this clarified things!

P.s. I wanted to add that if your order is already being displayed, you can contact CS and ask for them to remove your work sample. I've done this a couple of times on behalf of a buyer and it works like a charm 🙂 

Edited by sabinespoems
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