Inbox Response Time getting down

[sakibur_dev]

My Inbox Response Time is getting down and showing red color. But I didn't get any message for the last two months. Now, what do I have to do?

[saadvfx]

Sometimes algorithm moves the authentic buyer's messages to "spam" folder mistakenly. Make sure to check your spam folder to see if someone has contacted you. Maybe this is leading to deduction in response time? 

[donnovan86]

Is your inbox reply rate under 90%?

[customerin]

24 minutes ago, donnovan86 said:

Is your inbox reply rate under 90%?

If it is under 90% what should we do? Can you please tell us?

[rainbow_desk]

In my opinion, I wanna tell you to need to focus on buyer requests, From here your gig will get some traffic on your gig.

[donnovan86]

On 6/29/2022 at 1:33 PM, rasel127 said:

active 12-14 hour in your account ,, fast send buyer sms answer

Staying on Fiverr randomly without doing anything won't give you sales.

I won't even bother with the SMS answer.. this is not a chat platform. 

[hazzaz_mannan]

Replying within 24 hours is necessary for your response to be tracked. Response time is based on the last 60 days of a seller's activity and tracks the amount of time it takes for a seller to respond when they receive an inbox message. Response time tracks all responses, not just the first message from the buyer.

[mdabdullah14251]

As last 60 days you didn't get any message that's why your inbox response rate getting down. If you get new order and complete it properly then everything will be ok. Don't worry about it. Thanks.

[naturaleditorbd]

Don't worry.at first check your client's message if don't get any text you talk to the support team then you get a good result.

[hk_wordpress]

On 6/29/2022 at 7:47 PM, sakibur_dev said:

I didn't get any message for the last two months.

It is not true! Fiverr evaluates response time 60 days in period. 

You have replied at least one first message of buyer within last 60 days! So response time decreasing because other faster conversation has gone out of 60 days.

So try to response upcoming messages within short time. After the reaming days of 60th of delayed message, response time will be reset.

[abduxsalam]

Response time ups and down depend on the message reply you how fast. If you late in replying the response time will be more

[ramstudiosl]

reply your next message immedeataly. then increase your response rate.

 

[mortalalive]

Try to reply ASAP. In 24 hrs you should reply either it will fall down your response rate. So I think you should more focused in your work and try to reply fast.

[sujon10khan]

try to response immediately and switch on of the notification effectively. that help you get the alert and you can take step easily

[asifhassanantue]

Always try to respond to buyer message within immediately. Slowing the response time will increase but it will take time. 

[seo_surgeon]

Fiverr must track response time within 24 hours. Response time analyzes how long it takes a seller to respond to an inbox message over the last 60 days. Response time includes all buyer messages, not just the first message. So, Try to instant reply.  

[zubairtopu]

Don't replay late brother. Try to replay first. set a louder notification ringtone and set the volume high. And try to check messages every 30 or 20 minute latter.

 

[alexandrromanen]

I am a beginner on this platform, so I don't know a lot of things. first, I am going to add my Payoneer account to fiverr.
I found the linke on the google for that. 
https://ashknows.com/how-to-connect-fiverr-with-your-existing-payoneer-account/

But I can not find the 'Earning Section' in my Fiverr.

Can you let me know details?

[sakibur_dev]

2 hours ago, donnovan86 said:

Is your inbox reply rate under 90%?

yes.its 10%

[studio_cottage]

Inbox response time goes up or down depending on how fast you are replying to the messages.

again, this does not apply to all messages. In my experience, Inbox Response Rate mainly tracks your first reply to a new message from a new client. (I could be wrong though)

It is problematic that your rate went down without anyone contacting you for the past 2 months.

I suggest that you contact the Customer Support and ask it from an agent. tell them to check your account and I'm sure they will help.

Or, maybe you missed a message from a client? check for that too...

anyhow, Don't worry much about this! I'm sure you will succeed! stay safe and take care! 💪  

[bristy__akter]

You do not get any client massage but still your response rate is decreasing. You can talk to Fiverr support team to solve this problem. Thank you

[melliflousvoice]

10% is too low Sakib. The problem seems deeper than meets the eye. 
You could try the following:
Firstly, you should learn how to revive your entire profile.
Secondly, make your gigs more SEO friendly
Thirdly, try taking help from fiverr courses and
Lastly, try seller plus (speak to Customer support before you proceed).

Wishing you all the very best. Hope things work out for you soon!

[gdaydesign_au]

Hi everyone. My inbox reply rate is 100% and yet mine says 10hrs!! I haven't had new orders recently or new buyer messages and yet my average response time has dramatically gone down from 4hrs to 10hrs!! Has anyone else experienced this? Is it because I am an Australian seller? 

[tousifakrams]

Install Mobile apps. Respond Quickly. Your response rate will be back like normal. If this doesn't help try to talk with support team.