I think the seller blocked me

[thenetia]

I left a 5 star rating and a tip. The seller tried to message me but she's not unable to. It says this seller not available. I've been polite and easy to work with. I need her services again. Maybe it's a mistake.

[surajkartha]

Reach out to Fiverr's customer support by sending an email to support@fiverr.com. (alternatively you can open a ticket by visiting https://www.fiverr.com/support_tickets/new)

You can check with them to confirm if the seller has indeed blocked you or if it's a technical issue.

Btw.. I do have this weird feeling that the seller is probably trying to get you to talk to them outside Fiverr (which by the way is violation of Fiverr's terms of service and might cost you and/or the seller your accounts)

The reason why I feel so is because of this review the seller (assuming it's the same seller you are referring to) left you on your recent order:

Not trying to insinuate that it's intentional on seller's part, but just a possibility, either ways since you aren't able to reach out to the seller via Inbox, it's best to contact Fiverr's support team and find out what's going on.

And meanwhile if the issue somehow gets resolved and you are able to chat with the seller again, you might want to remind them of this specific point from Fiverr's terms of service(https://www.fiverr.com/terms_of_service)

 

(again, assuming that you are referring to the same seller who left you the aforementioned review)

 

Edited June 26, 2022 by surajkartha

[designapj]

Maybe a seller's Fiverr ID is disabled or he blocked you. 

You can open a ticket by visiting https://www.fiverr.com/support_tickets/new
Sure fiverr will help you.

[kreativepromise]

Maybe the seller account was blocked. You can check out other seller that performs similar service

[rainbow_desk]

Maybe, the seller account was banned from Fiverr...

[palashkhan56]

I think her account got disabled somehow