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Fiverr's gig thumbnail resolution



According to fiverr:

 Recommended image size is 1280 x 769 px, 72 Dots Per Inch (DPI).
Minimum: 712 x 430 px

Maximum 4000 x 2416 px

But I have tried all these resolutions yet none of them works perfectly fine. It looks fine on desktop but looks cropped on mobile. Please help!!!

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