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Hey fiverr community,

I am level-1 seller on fiverr. Actually before few months ago i couldn't work on fiverr because my health issue, so after that my account performance get down.  But from the last month i restarted my work again on fiverr as a seller, i have done lot of efforts on marketing for my gig on social media accounts for getting more buyer. 

 

Now my main concern is that today i completed a order of 5$ and buyer give my 5 start rating, But still my account dashboard showing ( N/A rating ) while today i get 5 star rating with new order and there are also mentioned there that i need 4.7 rating over the course of 60 days.

 

There are mentioned that my account will demotion because of (N/A ) rating, but i am unable to understand why my account will demotion when i have got 5 star rating today.

Kindly guide me about this issue, thanks

 
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1 hour ago, technical_shani said:

Hey fiverr community,

I am level-1 seller on fiverr. Actually before few months ago i couldn't work on fiverr because my health issue, so after that my account performance get down.  But from the last month i restarted my work again on fiverr as a seller, i have done lot of efforts on marketing for my gig on social media accounts for getting more buyer. 

 

Now my main concern is that today i completed a order of 5$ and buyer give my 5 start rating, But still my account dashboard showing ( N/A rating ) while today i get 5 star rating with new order and there are also mentioned there that i need 4.7 rating over the course of 60 days.

 

There are mentioned that my account will demotion because of (N/A ) rating, but i am unable to understand why my account will demotion when i have got 5 star rating today.

Kindly guide me about this issue, thanks

 
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2 minutes ago, technical_shani said:
1 hour ago, technical_shani said:

Hey fiverr community,

I am level-1 seller on fiverr. Actually before few months ago i couldn't work on fiverr because my health issue, so after that my account performance get down.  But from the last month i restarted my work again on fiverr as a seller, i have done lot of efforts on marketing for my gig on social media accounts for getting more buyer. 

 

Now my main concern is that today i completed a order of 5$ and buyer give my 5 start rating, But still my account dashboard showing ( N/A rating ) while today i get 5 star rating with new order and there are also mentioned there that i need 4.7 rating over the course of 60 days.

 

There are mentioned that my account will demotion because of (N/A ) rating, but i am unable to understand why my account will demotion when i have got 5 star rating today.

Kindly guide me about this issue, thanks

 

It will be alright automatically. You need to wait & Keep patience. 

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1 hour ago, technical_shani said:

Any information?

What part says N/A rating? Maybe its just because you were away for a while. The basis is the past 60 days I think. Give it some time and maybe the N/A will go away. Also, you didn't get demoted so I don't think its causing problems. 

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