afaqsumbul Posted June 15, 2022 Share Posted June 15, 2022 Hi mates About 20 days ago my order rate was 87% and I completed orders and gradually it increases to 90% till tonight. In the morning I have checked my account the rate was decreased to 89% but there is no cancel order in that period can I get a reason behind this? 1 Link to comment Share on other sites More sharing options...
mariashtelle1 Posted June 15, 2022 Share Posted June 15, 2022 19 minutes ago, afaqsumbul said: there is no cancel order in that period can I get a reason behind this? Your ratio calculated for the last 60 days. So the orders that were taken into account yesterday are not taken into account today and therefore you might have less total orders to count on in this 60 days period 2 1 Link to comment Share on other sites More sharing options...
afaqsumbul Posted July 19, 2022 Author Share Posted July 19, 2022 HI Everyone and seniors at this platform I was a level two seller my gig is de-ranked due to order cancelation. It has been 2.5+ months still I'm deranked at the last page. What is the issue and how much time it will take to back at its original position? 1 Link to comment Share on other sites More sharing options...
afaqsumbul Posted July 19, 2022 Author Share Posted July 19, 2022 Hi HBFS Studio thanks for replying me. I want to make clear that after cancelation I was shifted to level one. Because my gig was deranked and I was not getting orders to increase the rate I failed to meet it at 90% and then I shifted to new seller. After that I received multiple orders from returning buyer and I increase it to 100%. Now there are no cancel order in last 60 days all stats are at their normal rates. Like 100%. Now again I'm level one seller and my criteria for level 2 is already completed. But my gig is not ranked I'm not getting impressions clicks and even orders. I wanna know how much time this take to be at its normal like it was 2 months ago. Because now all the stats are maintained. 1 Link to comment Share on other sites More sharing options...
mariashtelle1 Posted July 20, 2022 Share Posted July 20, 2022 You should read this 4 1 Link to comment Share on other sites More sharing options...
shafain876 Posted July 20, 2022 Share Posted July 20, 2022 Communicate with fiverr support team 2 2 Link to comment Share on other sites More sharing options...
mariashtelle1 Posted July 20, 2022 Share Posted July 20, 2022 1 hour ago, shafain876 said: Communicate with fiverr support team For what? Fiverr support has nothing to do with ranking system and will not be able to manually adjust it. So what he should communicate with fiverr support? 2 1 1 Link to comment Share on other sites More sharing options...
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