st4l1n Posted May 26, 2022 Share Posted May 26, 2022 I have an old id verification that proves I'm 18 years old I follow the process but fiver keeps sending me the error of the photo you provided wasn’t of your ID. My id card is an old one with a different design than the current IDs of my country and the system doesn't recognize the card id also in my id I have a photo of when I was a child anyways the birthdate confirms that I'm 18 years old. I know I have to renovate my id but in my country, the process takes 1 to 2 months. Anything I can do? Thanks for the help! 1 Link to comment Share on other sites More sharing options...
lloydsolutions Posted May 26, 2022 Share Posted May 26, 2022 ID verification ID verification process must be completed on a mobile device. Add a clear photo of an official government ID (driver's license, passport, etc.) from the list of available documents (dependant on your country of residence). Take a selfie. Your selfie and ID must match, and belong to you, to complete the process. The above is from here: Fiverr Help and Education Center (Verifying Identity) There is a contact us icon at the bottom of the article if you require further help. 2 Link to comment Share on other sites More sharing options...
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