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I can't verify my ID the photo you provided wasn’t of your ID


st4l1n
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I have an old id verification that proves I'm 18 years old  I follow the process but fiver keeps sending me the error of the photo you provided wasn’t of your ID. My id card is an old one with a different design than the current IDs of my country and the system doesn't recognize the card id also in my id I have a photo of when I was a child anyways the birthdate confirms that I'm 18 years old. I know I have to renovate my id but in my country, the process takes 1 to 2 months. Anything I can do? Thanks for the help!

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ID verification

ID verification process must be completed on a mobile device.

  1. Add a clear photo of an official government ID (driver's license, passport, etc.) from the list of available documents (dependant on your country of residence).
  2. Take a selfie.
    Your selfie and ID must match, and belong to you, to complete the process.
  3. The above is from here: Fiverr Help and Education Center (Verifying Identity)
  4. There is a contact us icon at the bottom of the article if you require further help.
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