videomaker7 Posted June 15, 2014 Share Posted June 15, 2014 hi what is the wrong my level was 2 why you done level 1 can you help me please Link to comment Share on other sites More sharing options...
startselect Posted June 15, 2014 Share Posted June 15, 2014 Glad it’s not just me. I just reported this to CU. My levels are both gone for no reason at all and this really hurts my sales. Link to comment Share on other sites More sharing options...
startselect Posted June 15, 2014 Share Posted June 15, 2014 I can still see the levels on my my badge here but my extras are gone in all my gigs. I hope they fix this soon. Link to comment Share on other sites More sharing options...
videomaker7 Posted June 15, 2014 Author Share Posted June 15, 2014 how can l contact with them Link to comment Share on other sites More sharing options...
startselect Posted June 15, 2014 Share Posted June 15, 2014 http://support.fiverr.comhttp://support.fiverr.com//p1.zdassets.com/hc/settings_assets/38806/1752/4hKmA2nCkxBxPSQ71kFamA-Fiverr_transparent_white_5000x1500.pngFiverr Customer Supporthttp://support.fiverr.com Link to comment Share on other sites More sharing options...
videomaker7 Posted June 15, 2014 Author Share Posted June 15, 2014 where am l gonna write over there Link to comment Share on other sites More sharing options...
startselect Posted June 15, 2014 Share Posted June 15, 2014 My levels have just been restored. Just send them a message telling them you just lost your levels and they should help you soon.I now a lot of people complain about CU but they have been very helpful for me and this particular time I got a reply in less than 15 minutes. Everything is back to normal now for me. Link to comment Share on other sites More sharing options...
killerart Posted June 15, 2014 Share Posted June 15, 2014 @startselect thanks! Also i have this problem. I contact CS now. :)>- Link to comment Share on other sites More sharing options...
startselect Posted June 15, 2014 Share Posted June 15, 2014 No problem! Link to comment Share on other sites More sharing options...
local_expert Posted June 15, 2014 Share Posted June 15, 2014 I faced the same problem and reported CS just now. Link to comment Share on other sites More sharing options...
alex_angelo Posted June 15, 2014 Share Posted June 15, 2014 Same here 😦 I already contact CS…Hope they fix ASAP…I need My Extras ASAP bcos one of my gig came to first page, so I need Gig Extras ASAP… Link to comment Share on other sites More sharing options...
s_sayan Posted June 15, 2014 Share Posted June 15, 2014 100% sure this is just a silly bug related to the new rating system. I’m facing the same issue.I just contacted them and waiting for a reply. :-w Link to comment Share on other sites More sharing options...
alex_angelo Posted June 15, 2014 Share Posted June 15, 2014 Waiting… :-?? Link to comment Share on other sites More sharing options...
celticmoon Posted June 16, 2014 Share Posted June 16, 2014 The answer is here:http://forum.fiverr.com/discussion/35259/help-where-did-my-gig-extraslevel-1-go#Item_29 Link to comment Share on other sites More sharing options...
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