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Account disabled and an order as buyer


samadabbasi447

Question

Hello please help me out anyone

As a buyer I made an order on someone gigs he send me the order but the order is not what I was demanding and in the same time my account got disabled now I want to cancel the order how will I get back my funds is there any way

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1 hour ago, samadabbasi447 said:

in the same time my account got disabled

Permanently Disabled

The account was disabled and will not be restored.
When this happens, the customer cannot log into the account at all, and the reason it was disabled was due to a serious violation of our Terms of Service. Sellers with funds available for withdrawal will need to wait 90 days to withdraw, as described in our Terms of Service.

Sellers will then receive an automatic email that allows them 7 days to withdraw the funds.
Buyers can receive an immediate refund of any funds available on their Fiverr Balance.  

The above is from the Help Centre.

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