Job which may be assignment

[kalsoombibi485]

I just recieved an order which i delivered but the buyer didnt accepted it. The code had some issues. During debugging i found a subfolder provided by buyer in zip with the word "homework". How should i cancel the job without effecting my gig rating? Even though this was a zip folder and fiverr won't find out. It's my moral obligation to cancel it. How should i do it without effecting my rating?

[kalsoombibi485]

I am writing to customer support. It's my 2nd job of the gig and will effect my rating. But its better than gig denied or maybe i will identify my own mistake for gig denial. But lets hope the CS gives a favourable decision.

[miiila]

Tell support that you discovered that the order is something that violates Fiverr's ToS, and kindly ask them to cancel without affecting your stats therefore. Then observe your stats, and if they drop because of it, let them know. If you need to cancel because a buyer ordered something that's against the terms without your knowing/agreement, obviously, it shouldn't affect your stats.

[kalsoombibi485]

2 hours ago, miiila said:

Tell support that you discovered that the order is something that violates Fiverr's ToS, and kindly ask them to cancel without affecting your stats therefore. Then observe your stats, and if they drop because of it, let them know. If you need to cancel because a buyer ordered something that's against the terms without your knowing/agreement, obviously, it shouldn't affect your stats.

Should I also go to resolution center because to cancel the order or the request to customer support is enough. Because I don't want the buyer to destroy my ratings.

[miiila]

If you ask support to cancel for you, I'd wait for their response and not do anything before that.