hamid_ali7363 Posted May 10, 2022 Share Posted May 10, 2022 Hi! I am a seller. six months ago, I got a notification for ID Verification. I followed all the steps but failed. After 3-4 failed attempts, my account was temporarily disabled. I have tried many times, but my account is still disabled. I contacted fiverr support. They told me there may be problems with the picture quality so I purchased new phone with a good camera, but still the problem is not resolved. I try after every one or two days, but I am unable to verify my identity. Kindly help in this regard. Thanks. 5 5 2 Link to comment Share on other sites More sharing options...
jonbaas Posted May 11, 2022 Share Posted May 11, 2022 None of us can help you pass the ID process to verify your account. You will have to work with Fiverr to get that resolved. 12 Link to comment Share on other sites More sharing options...
sanjidasmrity Posted May 12, 2022 Share Posted May 12, 2022 Contact Fiverr support again and again. Find what's going on. ask them to find for you. hopefully you will get back you Account ASAP 5 2 Link to comment Share on other sites More sharing options...
hamid_ali7363 Posted May 13, 2022 Author Share Posted May 13, 2022 Thanks 3 2 Link to comment Share on other sites More sharing options...
hamid_ali7363 Posted May 13, 2022 Author Share Posted May 13, 2022 Thanks to all of you guys specially sanjidasmrity for your response. with the help of fiverr support team, I finally got my account restored. 6 2 Link to comment Share on other sites More sharing options...
designer_luxury Posted May 15, 2022 Share Posted May 15, 2022 Look actually Fiverr match all of pictures with their profile picture and ID picture. So, everytime trying to upload a professional picture on your profile. Don't upload any selfie or any stylish picture on your profile. That picture will recognize that you are that person which you have uploaded everywhere, everytime. 3 2 Link to comment Share on other sites More sharing options...
lloydsolutions Posted May 15, 2022 Share Posted May 15, 2022 On 5/13/2022 at 10:57 AM, hamid_ali7363 said: I finally got my account restored. 10 hours ago, designer_luxury said: Look actually Fiverr match all of pictures with their profile picture and ID picture. etc. The problem has been solved. 3 Link to comment Share on other sites More sharing options...
gayanchamira Posted May 18, 2022 Share Posted May 18, 2022 i also met this problem and i used updated new android device to achieve that 4 Link to comment Share on other sites More sharing options...
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