cjhen83 Posted June 14, 2014 Share Posted June 14, 2014 I’m fairly new to fiverr but the sales are finally rolling in. However, I’ve noticed that at least half of my sales have come from buyers who seem to not have read the gig description at all. Now I’m not one to turn away business, but I’ve had to do a couple of mutual cancellations which I don’t like to do. How do some of you sellers deal with making sure people actually read your gig so that you don’t have to tackle subject matter that you’re not familiar with which ultimately prolongs the gig delivery. Link to comment Share on other sites More sharing options...
cjhen83 Posted June 14, 2014 Author Share Posted June 14, 2014 Now I must add that my description is very specific, so if people who request unrelated services/subject matters actually read it, they wouldn’t even bother Link to comment Share on other sites More sharing options...
eclients Posted June 14, 2014 Share Posted June 14, 2014 The main problem I see (I am assuming you are talking about the 400 word original article here) is that the name of your Gig needs to be changed. Call it something like ‘write 400 words on internet marketing’ instead. That should help you out a bit. Plus it will help people searching for that specific Gig.Also your tags write articles and article writing is a bit deceiving. Hope that helps you a bit. Link to comment Share on other sites More sharing options...
klevitt70 Posted June 14, 2014 Share Posted June 14, 2014 be as specific as possible. is there confusion in regards to the same issue? or is it different things with different clients? whatever is causing the confusion, change the wording 🙂good luck! Link to comment Share on other sites More sharing options...
cjhen83 Posted June 14, 2014 Author Share Posted June 14, 2014 Reply to @kitsaros: I hear you. It literally happens to me every other order. Link to comment Share on other sites More sharing options...
cjhen83 Posted June 14, 2014 Author Share Posted June 14, 2014 Reply to @eclients: Some great info here that I’ll take into account. I didn’t realize the title and tags were causing the confusion. I was simply trying to attract as much traffic as possible. Now I know that half the buyers don’t even read the description Link to comment Share on other sites More sharing options...
cjhen83 Posted June 14, 2014 Author Share Posted June 14, 2014 Thanks for the feedback. I definitely see now how my copy wasn’t more to the point. Link to comment Share on other sites More sharing options...
directwritingco Posted June 14, 2014 Share Posted June 14, 2014 I’ve never had anyone actually buy a gig without reading the description, but I did have a buyer want me to do something that was totally out of the scope of my gig. Luckily he messaged me (twice) asking me to do this, and I politely refused (twice) saying it’s not in my gig description.Like others have said, be specific as possible with your gig so if there is a problem, there’s a better chance customer service will take your side in a dispute. Link to comment Share on other sites More sharing options...
pr_junction Posted June 14, 2014 Share Posted June 14, 2014 so it’s not just about to get first order but it remains even after you start getting orders 😛 Link to comment Share on other sites More sharing options...
blackfolder1 Posted June 14, 2014 Share Posted June 14, 2014 Yesterday I had to cancel $165.00 in gigs because of people not reading my description where it says to CONTACT ME FIRST! Yep, happens all the time. I try to be accommodating but sometimes what they want me to do is impossible. Link to comment Share on other sites More sharing options...
cjhen83 Posted June 15, 2014 Author Share Posted June 15, 2014 Reply to @blackfolder1: Wow that’s tough. i’m definitely trying to put an end to this problem before it effects me negatively Link to comment Share on other sites More sharing options...
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