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Extra words and word count settings not working at all.


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Hi, I'm a new seller on Fiverr and have tried countless times to include the word count for my translation gig. I have noticed that whenever I add a word count for my packages and save it, it doesn't show. When I come back to editing, wondering why it's not there it's just gone. For now I have to resort to specifying the word count in the package description. Another problem is that when I add additional words it tells me that I didn't define the additional words setting. What does this mean and why is it not working?

Here are two photos for reference:


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