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Fiverr Seller Algorithms Issue


jayyap123
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Hi Fiverr customer service, I am Jay, this is my Fiverr account: https://www.fiverr.com/jayyap123, I found a problem with my gig which is my Subtitling service gig (https://www.fiverr.com/share/D22rDQ), I was ranked in the first page of my niche on Fiverr in the old days, but now, I was ranked in the last page and I didn't do anything special in the previous day, I am just working as like the old days, and when I checked my impression, it drops dramatically, picture as below, I was really scared and I need your help as this is my business in my life, I hope that I can have a solution with this problem from your side. Looking forward to your reply, thank you.

 
Regards,
Jay.
 
image.thumb.png.9f0cbdaa5ff07bbbf4f0f8cf1787f8af.png
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Hey Jay, this is just the forum, not customer support and we are the same sellers as you are. 
 

25 minutes ago, jayyap123 said:

I was ranked in the first page of my niche on Fiverr in the old days, but now, I was ranked in the last page and I didn't do anything special in the previous day

Well, there is something, you had an order with 4.3 stars exactly the day your impressions went down, plus that buyer also could’ve left a hidden review which could’ve been worse than your public one. 
Fiverr is all about performance and drop in performance cause less visibility and less impressions. 
And I highly doubt that fiverr will be able to do anything about this because ranking depend on your performance. 

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That explained a lot, but it's still too weird, only 1 bad review can kill a 200+ review Fiverr gig from the first ranked page to the last page, this consequences is over-serious on my side, do you have any idea of what should I do next to save it back? Like just do back what I did normally to pull up the algorithms again?

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