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Response Rate


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My response rate rate has fallen to 88% in last week. Apparently, I did not respond to 4 people. But 2 of them came from the buyer request (IDK how). Nevertheless, I unspammed them after couple of day and proceeded to message them and deleted the conversation after receiving no reply. One was my client wo was automatically spammed and I unspammed him and responded to him with in 26 hours and last one was my client with whom I was having conversations in Order page. 

What should I do in this scenario.

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