bug Response Rate

[usmanaslam643]

My response rate rate has fallen to 88% in last week. Apparently, I did not respond to 4 people. But 2 of them came from the buyer request (IDK how). Nevertheless, I unspammed them after couple of day and proceeded to message them and deleted the conversation after receiving no reply. One was my client wo was automatically spammed and I unspammed him and responded to him with in 26 hours and last one was my client with whom I was having conversations in Order page. 

What should I do in this scenario.

[mariashtelle1]

Not to much to be honest, you already replied to those messages and it counts now towards your ratio. You can reach out to support and see if they can do anything.