order cancellation Order content is illegal, cancel lead to effect Order Completion Rate

[yiqinyang]

The customer place the order without any communication.

And them send me the illegal content to publish in media, so I have to cancel it.

My order is canceled under such circumstances, so I would like to reach out to Customer Support to remove the effect of the cancellation on my account.

 

 

[miiila]

If someone orders and asks you to do illegal things, contact support and ask them to cancel your order, due to the customer asking for a service that's against Fiverr's terms of service. Anything that's illegal or against an involved 3rd party's terms of service is automatically also against Fiverr's terms.

 https://www.fiverr.com/support_tickets/

Find what best describes your situation, you may have to click through a few drop-downs, and then on something like "I still need help", before you can fill out the ticket.