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How I connect with my existing client and get repeat order!



Mainly I provide label and packaging design service. And done almost 150 order. But there are less than 1% repeat client I have.

So I just want to know which side I should pay more attention to improve that? Can you please share your experience?

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My advice would be to try providing a better service than competing sellers do. If quality can't be improved, then improve the quantity instead. At least I return to a seller who provided more than others, as long as quality was met.

Sometimes you can also do other things to improve the odds of a buyer returning, like being extra polite and communicating well. You can even offer freebies on top of a delivery to make buyer love you even more.,

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