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Fiver tips didn't transfer to my balance

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I recently get double tip from one of my buyer. But 2nd time he tipped me after 14 days completion, by the time that order fee transfer to my affected balance . But this 2nd tip didn't affect my payment records. It didn't show in payment clearance list, personal balance or following month earning. Did any one else experience this issue?

Edited by sanjaya00123
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  • sanjaya00123 changed the title to Fiver tips didn't transfer to my balance

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