Fiverr's Support of Ukraine

[mjensen415]

 

Words cannot express the sadness we feel for the people of Ukraine. Fiverr has employees in offices around the world, but one of our most beloved and vibrant teams worked in an office in Kyiv. That’s why, to us, this war is not a distant tragedy playing out on cable news and social media: it is a lump in our collective throats and a searing pain in our hearts that doesn’t go away. Fiverr is a family and our brothers and sisters are hurting. 

We stand in solidarity with Ukraine and all those impacted by this unprovoked attack. We also share in the outrage and frustration expressed by our global community—including many in Russia—but we also know that we are not powerless to help. And this simple truth gives us focus.

Before the invasion began, we worked to ensure the safety of our team in Ukraine, including helping them evacuate and relocate if desired. Taking care of our Ukrainian staff remains one of our highest priorities.

We’ve also looked for ways, big and small, to support Fiverr’s Ukrainian community. As part of this effort we have:

Enabled early payout for Ukrainian sellers, offering them the opportunity to withdraw their earnings immediately by waiving the safety clearance period.

• Created a dedicated support team to help Ukrainian sellers with issues related to their accounts and work, and to provide anything else they need to navigate the uncertainty of the situation.
• Ensured Ukrainian sellers will not be demoted or otherwise negatively impacted for issues occurring during this horrendous time.
• Raised funds for World Central Kitchen, to help feed the nearly 1,000,000 people fleeing Ukraine to neighboring countries
• Started building a special Fiverr store featuring Ukrainian sellers who are ready and able to work
• Provided direct financial support to Ukrainian freelancers to help offset the cost of potential lost business.

Nobody knows how this war will unfold or when it will end, but please know that we’ll continue to work with urgency and passion to find ways to help our community. As we do, we welcome your ideas, thoughts, and encouragement.

Stay safe and strong,
Brent Messenger
VP, Public Policy & Community Engagement

[anniejenkinson]

I would love to see an option for sellers--if they so choose--to donate a proportion of their earnings to one of the major charities before these funds reach us.

While we can each give individually, I think it becomes harder to donate as much when we have the funds paid into the bank first. I'd be willing to tick a box to donate X% of my Fiverr earnings to a recognized Ukrainian support initiative, so those donations are taken before my funds are paid to me.

Clearly, this would be elective. It may be only a small % of sellers who'd do this but on a global level, this could accrue quite an additional sum for the charity. 

I would also love to see some profiles of Ukrainian sellers put 'big and bold' across Fiverr--even advertised to other sellers, not just buyers, so we see the faces of the platform's Ukrainians. For example, 'Let's all support our Ukrainian sellers. This is Oksana. She has a degree in (X subject) and offers (bullet-pointed products). Oksana would love to work for you! (Link to profile). 

I'd be very happy to keep some Ukrainians busy with work, even if it's work I wasn't planning to do yet! For example, I have been planning to purchase some illustrations and do not have the time to trawl Fiverr for suitable designers. 

[gajuseidi]

I apologize for hijacking the post, but it's very important for anyone abroad wanting to help, to know how. Every Ukrainian needs our help and we can help here and now. You can donate to Ukraine's support funds and help Ukrainian soldiers and civiliands directly.

Donate to Ukrainian support funds:

 • Come Back Alive (Повернись живим) - a Ukrainian NGO that has been assisting Ukrainian troops with essential military equipment since 2014: https://savelife.in.ua/en/donate/

 • Ukrainian Red Cross: https://redcross.org.ua/en/donate/

Before donating, please research all support funds on your own and donate at your own discretion. Here are some more funds that would benefit from our support and trusted media sources from: https://help-ukraine.crd.co/

[qsandygraphic]

At the moment I'm very happy that fiverr is making such a humane decision.

The war is fierce. Our own people are dying in the war, and we must help them in this moment. First of all I would like to thank the fiverr staff. As sellers, let us know if there is a way we can participate in this work of yours. Of course I would like to contribute $ 1 or so for them

Thanks again to the fiverr staff

[charleywarley]

I want to see Fiverr drop the service fee for buyers (outside Ukraine) helping out sellers in Ukraine.  It is tacky to get hit with a 5% fee.  
 

An example, me wanting to help a random iOS developer a little in Ukraine.  I really don’t need work done. But want to help out someone directly within my interest.  I can have a “job” created where they really don’t actually deliver anything to help them but the 5% fee is tacky.

AirBnB dropped their service fee for Ukraine properties and it has resulted in over 2 million dollars sent to help out people in Ukraine.  People renting out rooms and then letting the seller know they are not going to show up.  But they wanted to help someone out directly so use the money to whatever their needs are.

[moderncreator01]

I think for the Ukrainian Freelancers the payment clearance 14 days or 7 days should be completely removed or reduce to may be 1 or 2 days. They should be getting more noticed on the site. Also the deadline feature should be disabled for them as they are going through hard times so If the respond late or take more time then usual so this things shouldn't be hurting their stats & account.

[lenasemenkova]

I didn't know Fiverr had an office in Kyiv. They held the first Ukrainian social event on Dec 2nd right down my street. I was sick and couldn't attend, unfortunately.

Kyiv is my home. We had 2 historical streets remaining after WW2 because of how heavily it was bombed by Germans. They leveled it to the ground. It's incredibly ironic that now it's getting destroyed with the same viciousness by the *fascist fighters" or whatever they choose to call themselves. 

I hope the city stands. It's been through so much historically, century after century, and every time it was rebuilt from the ground up.

I appreciate this post so much. ❤️

I'm in Prague, I am safe. A friend of a friend of a friend let us stay in his apartment for a month until we get registered and figure things out. 

[thedesigneramit]

We do not want any war in the world. we support humanity. We made out the world like a global village so that we can communicate and spread out happiness to each other. So I support Fiverr's opinion.
Support Humanity.

[cotterdamerung]

Are their particular Ukrainian Fiverr services I could send business to right now?

[olyasr]

This is really great - I am from Ukraine, currently staying in Ukraine, and I can say that Many people have their main off-line job and Fiverr, and due to the current situation, Fiverr is the only source of income for many of us. So thank you Fiverr for everything you do - now it is more important than ever before! 🙏

[joanajoan]

On 3/4/2022 at 2:19 PM, mjensen415 said:

Started building a special Fiverr store featuring Ukrainian sellers who are ready and able to work

Could you provide us with a link to this special Fiverr store.

[psykkopatte]

Today I went to give clothes to the town hall for Ukrainians, I remember my brother had an ex girlfriend from Ukraine, they broke up 3 years ago, I wonder what's her situation now, I would have welcomed her family if we were still in contact, anyway.

[irissnebula]

Thank you so much, dear Fiverr.

It is really kind gesture of support and showing your position. I can't describe how such things lift the mood up. Ukrainians now accept so much of supports these days. I think world never was so united. Thank you for being with us.

Hope all Ukrainian Fiverr staff and authors are in safe.

Stay safe everyone.

With love from Ukraine. 

[lloydsolutions]

10 hours ago, joanajoan said:

Could you provide us with a link to this special Fiverr store.

Here is the topic: 

 

[design_league]

Fiverr doing very good job during this horrendous time. 
I have suggestion for Fiverr team to create charity feature in site for Ukrainians people. So, the member of Fiverr's family (Sellers, Buyers, Investors, Team, supports, etc) can give individually.

[kinsbash]

Words cannot express how happy i am for the initiatives you have carried out by waiving safety clearance period. I know it meant a lot to the sellers in Ukraine. 

 

Well done, Fiverr

[alica_drop]

Thank you, Fiverr !!❤️

I am Ukrainian and words of support are really very important to me.💖

I'm new at the Fiverr. But because of the military situation in my country, I really need a job and money.

I am a designer and architect. On my page you will find offers that I am ready to provide for a minimum payment, because I just want to get positive feedback and promote my account. I would be very happy to do any other work for you.

Thanks again everyone! I want peace!  💙💛

[solowey]

Thank you, Fiverr !! Your words of support are very important to me.

I'm from Ukraine. My family and I were forced to leave our home and were left without work.

I am a beginner in Fiverr, but have been working as a photographer and photo retoucher for over 10 years. I would be happy to help with any work for you.

Thank you very much for your support and kind words!

[maksodium]

I am a Ukrainian citizen living in Ukraine but Fiverr sent me an email saying that my account will be disabled because "Fiverr will be suspending services across Russia on Monday, March 14, 2022".

Does Fiverr think Ukraine is Russia?

Why is my account associated with Russia?

I haven't been to Russia for 15 years or so.

Registered and used my account in Ukraine only.

Contacted the support team but they didn't tell me why they put me into Russia.

[designboom]

18 minutes ago, maksodium said:

I am a Ukrainian citizen living in Ukraine but Fiverr sent me an email saying that my account will be disabled because "Fiverr will be suspending services across Russia on Monday, March 14, 2022".

Does Fiverr think Ukraine is Russia?

Why is my account associated with Russia?

I haven't been to Russia for 15 years or so.

Registered and used my account in Ukraine only.

Contacted the support team but they didn't tell me why they put me into Russia.

If you have a bill or other proof that shows your address, I think it would be good you send them some proof. Wish you all the best, I hope you can solve this.

[alex_vizart]

Thank you very much for your support. 
It would also be nice to get at least one order on this exchange for the entire time of registration on this site.
 

[mjaninea]

Please take a look at this @mjensen415

 

 

[mjensen415]

Thank you @mjaninea, I have taken that conversation offline with @yodich.

[inpaper]

President Of Ukarine- 

Volodymyr Zelenskyy

Here is my some contribution to this legend, I've made this, cause he is a true hero and world needs legends like him. I am very thankful for the fiverr, for standing with ukarine. My prayers are with you. 

Edited March 17, 2022 by inpaper

[spiddi]

Great job Fiverr team!
I myself am from Ukraine and your support is very important to me