Charge back after completing an Order

[pyaar42]

Hello guys..

So, this guy ordered my gig and I made sure I gave him my best. Yeah, indeed, he testified to how satisfied he was. He left a 5-star review and commented on how I have been helpful from the start and how I have provided exactly what he wanted. He even ordered my gig extras. 

But then, after about two weeks or so, I saw a notification saying Fiverr CS has cancelled the order. This was without a prior notification from the buyer. Immediately, I contacted the buyer himself (luckily, he was online), but he didn't say a word, I dropped about 3 messages, none was responded to by this buyer. 

I was just curious to know why he cancelled the order without telling me what I did wrong. It's perplexing. 

[denizkarakuss]

Quote

I was just curious to know why he cancelled the order without telling me what I did wrong. It's perplexing. 

He was probably trying to get some work done for free 😕 Unfortunately, I've heard way too many stories like this. Contact CS

[mariashtelle1]

6 hours ago, pyaar42 said:

was just curious to know why he cancelled the order without telling me

Did you contact fiverr support? 

[pyaar42]

4 hours ago, mariashtelle1 said:

Did you contact fiverr support? 

Not yet, but I'll do that ASAP

[pyaar42]

8 hours ago, denizkarakuss said:

He was probably trying to get some work done for free 😕 Unfortunately, I've heard way too many stories like this. Contact CS

That's disheartening. Thanks a lot. I'll contact the CS asap

[williambryan392]

https://www.fiverr.com/support/articles/360010978618#:~:text=The bank sends a chargeback,know of the specific chargeback.

 

This may be helpful. Hopefully CS will have your back on this.

[pyaar42]

37 minutes ago, williambryan392 said:

https://www.fiverr.com/support/articles/360010978618#:~:text=The bank sends a chargeback,know of the specific chargeback.

 

This may be helpful. Hopefully CS will have your back on this.

This was indeed helpful. I'll do the needful right away

[shawnevian99]

Happened to me more than once but the CS compensated the funds and my order completion rate, they were very helpful.

[all_asmoule]

go Fiverr contact help,, and say your problem .