Client was not able to complete payment so job could not start

[napoleon_luhan]

Hi everyone, I got a message from a client and when it was time for me to send him a custom offer, he said that he was getting "error" and he couldn't make payment. I told him to order straight from my gig package and he said it was the same thing. Does anyone know what's going on?

[rakibul_13]

possibly he might be a fraud

[denizkarakuss]

He should contact his bank or the customer service. Trying another payment method could work.

The issue is on his side, so I think you should just wait for him to solve it. If he offers to pay you outside of Fiverr, don't accept it. Good luck!

[vsjforall]

I had a lot of similar issues for my buyers. All they done is to contact customer support. After 1-2 days sometimes less than a day they were able to place the order.