THE BUYER IS ASKING TO CANCEL THE ORDER AFTER GETTING THE JOB DONE

[zeeshanakram2]

 

zeeshanakram2Yesterday at 23:13

I recently received an order from a buyer for AdSense ads placement and optimization for 2 websites because he was not generating enough revenue from google ads on his website.

I told him that it can take a minimum of 7-10 before the actual results start to show up.

We agreed on a total of $65 which was for 2 websites ads optimization. But the buyer wanted to pay only $30 at the beginning and $35 at the end. I agreed on it because I trusted him and also I was confident that my work would improve his overall statistics so he would pay me.

I worked for a total of 4 days on both of his websites. Then I delivered the job with all the details and attachments as proof.

By the time I was finished with his job, there was a prominent improvement in his overall statistics on both of the websites even though it take a few days for the results.

As soon as I delivered the job, the buyer did something very unexpected. He rejected the delivery and said that I don't like the statistics even though he is supposed to wait for at least 7-10 days which I made him aware of and he agreed on. He did not even wait for a few hours. I asked him what does he wants me to do further because the order was in revision. The buyer did not respond to me even though he was online for a whole day. He removed my access from all of his accounts and undid all the changes which I did.

He saw all the work I did and then undid it.

Now instead of paying me the remaining $35 amount, He's asking me to even cancel this order. He has seen all my work and he can do it later on very easily because he knows what changes I made.

I am very disappointed and don't know what to do.

[sohel880]

Now you need to contact Fiverr customer support

[passion_planner]

Contact with Fiverr customer support they will help you.

[zeeshanakram2]

I contacted the customer support but they said that the only thing they can do from their end is just cancel the order. They can not force the buyer to accept the delivery.

[aashirsulehriya]

Well, from my experience. I had a buyer who had received the desired work and asked me to cancel the order. 

 

The only thing worked for me: I asked buyer politely to not to do this. I told the buyer that i didn't sleep for 2 nights and i have been working on your order. I told the buyer that i put all of my efforts. 

 

The buyer not only accepted my order , he also  gave me tip  and left five star rating.

 

I would suggest you to have discussion with the buyer and tell him how much effort you put into this order. I hope this will work.