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My profile was flagged for violations of a third party's Terms of Service violation. How do I get my account back? Please advise.


mekial_islam
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58 minutes ago, mekial_islam said:

My profile was flagged for violations of a third party's Terms of Service violation. How do I get my account back? Please advise.

From the message, it doesn't look like you can get it back right now. The account is under review and it doesn't appear you can take action until the review period is complete.

You would need to contact Fiverr support to get more clarity on their specific reasons for this. 

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Restricted

The account is partially disabled.
The customer, either buyer or seller, can access the account, withdraw funds, complete ongoing orders, and review their order history. They cannot place or receive new orders, nor can they communicate with other customers through inbox messages.  seller's Gigs will not show on the marketplace, and buyers will not be able to place new orders. Once an account is temporarily disabled, the customer needs to wait for the trial period (which can take upwards of 90 days) to be completed—to know if the account will be restored or permanently disabled. 

Customer Support can neither influence the result of this review nor can they update the customer on the review's end date. 

1 hour ago, mekial_islam said:

How do I get my account back?

The above is from the Help Centre.

You will have to wait for the outcome of the review.

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