Account Restricted/ Under Review

[sentinel7283]

Hello everyone!

Sentinel7283 here!

I am a member of Fiverr since 2017. My account has been restricted/ under review today for sending a spam message.

I have submitted a request to Fiverr through 'Fiverr Support' for reinstating my account.

Can anyone guide me how long it will take to get my account reinstated, please?

Thanks!

[cs_evans]

What makes you think it will be reinstated?  Just because you petition, doesn't mean you will win. 

[johanessurya]

What kind of spam did you do? 

[sentinel7283]

6 hours ago, johanessurya said:

What kind of spam did you do? 

I just texted a high level seller that I have really liked the content displayed in his portfolio.

[Alex.M]

57 minutes ago, sentinel7283 said:

I just texted a high level seller that I have really liked the content displayed in his portfolio.

He probably reported you if you didn't have any kind of intentions of buying his services , to be honest I get those kind of messages all the time and it's really annoying ...   

[jeetadh]

On 1/16/2022 at 1:07 AM, sentinel7283 said:

Hello everyone!

Sentinel7283 here!

I am a member of Fiverr since 2017. My account has been restricted/ under review today for sending a spam message.

I have submitted a request to Fiverr through 'Fiverr Support' for reinstating my account.

Can anyone guide me how long it will take to get my account reinstated, please?

Thanks!

it really takes long. it is saying fiverr can take 90 days. my account is under review for more than month still no response from fiverr side.

[Guest lloydsolutions]

21 minutes ago, jeetadh said:

it really takes long. it is saying fiverr can take 90 days. my account is under review for more than month still no response from fiverr side.

Restricted

The account is partially disabled.
The customer, either buyer or seller, can access the account, withdraw funds, complete ongoing orders, and review their order history. They cannot place or receive new orders, nor can they communicate with other customers through inbox messages.  seller's Gigs will not show on the marketplace, and buyers will not be able to place new orders. Once an account is temporarily disabled, the customer needs to wait for the trial period (which can take upwards of 90 days) to be completed—to know if the account will be restored or permanently disabled. 

Customer Support can neither influence the result of this review nor can they update the customer on the review's end date. 

The above is from the Help Centre.

You will have to wait for the outcome of the review.