Browser Chat Bugs

[opulus_md]

Hey,
how come that whenever I try answering my clients, I am getting a bug perventing me from getting a new line in the chat?

Here as you can see there's not problem however, with almost all browsers I have the same problem. This problem is, that I have to write all text in an editor first and copy paste it in the fiverr chat if I want to answer anyone, or put everything in one single line.
This is very damn annoying.
The only two other alternatives I have are either answering thought the mobile app, wich increases the time I spend in texting way too much, or changing to Microsoft Edge, which is also something I'd like to avoid as I would very much like to stick to my browsers of choice.

Do you guys have any idea on how to get rid of that problem or do I just have to deal with it until they some day within the next 20 years come, by chance, around to fix that?

[creative_howl]

That strange. Usually hitting Enter should work to create a newline. However, try (Shift) + (Enter) to create a new line in the chat.
Hope that'd fix it.

[opulus_md]

Unfortunatley that doesn't help either.
And this happens at home, on my laptop as well as on my workplace computer. So I will not believe in bad luck here.

[creative_howl]

Are you referring to the "buyer requests"? if so, note that responses to buyer requests does not include line breaks (even if you copy paste from another text editor).

[opulus_md]

No, the normal chatroom, as well as ongoing order chatrooms.
And in each of those I was able to get the line breaks in with copy pasting.

[creative_howl]

I have never encountered something similar tbh, I would suggest clearing cache on your browser as a last resort, but I doubt it'll do much to help (but it's worth the try). Are you on windows/Mac using google chrome or firefox?