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Dropping response rate


sholaabodunde32
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On 1/6/2022 at 11:11 AM, sholaabodunde32 said:

My response rate started dropping without any late message

There may be a couple of reasons for this:

#1 - the Response Rate (and all analytics) are for a 60 day period. So, if there was a message that you either answered late or perhaps was spam - this will count against your response rate.

#2 - You may have a message in your Spam folder that was not answered.

To find out exactly what went awry, you need to send a message to https://www.fiverr.com/support_tickets/new and ask them which message you missed.

There have been times when the system has counted a message against me erroneously, and customer service has always fixed my stats due to this. So, if your situation is due to an error, they should fix yours as well.

GG

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