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Promoted Feature option is full of BUG


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I've been working on Fiverr since 2016 and it's been a fantastic journey. However, when promoted features were introduced, everything changed. The promoted feature was given for 3 months and after 3 months the gigs were unqualified. I have been experiencing this issue for the past year. Every 3 months, they unqualify the promoted feature, and every time, they derank my entire account. Has anyone else experienced this problem? What can I do to fix it?

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58 minutes ago, sarmadsiddiqui9 said:

Has anyone else experienced this problem?

No, I have never been disqualified from using promoted feature. 
 

59 minutes ago, sarmadsiddiqui9 said:

The promoted feature was given for 3 months and after 3 months the gigs were unqualified

And why do you think it’s a bug? Fiverr has a lot of hidden metrics that counts your performance and most likely your performance is dropping down that’s why your gigs are unqualified anymore even if your dashboard stats are ok. 

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1 hour ago, sarmadsiddiqui9 said:

Has anyone else experienced this problem?

I agree with @mariashtelle1, I have never experienced this issue. In fact, Fiverr keeps messaging me to promote more of my gigs than the three I do.

1 hour ago, sarmadsiddiqui9 said:

What can I do to fix it?

Only the Fiverr algorithm knows. 

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