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A buyer messaged me and I can't reply as he is out of the business for 5 weeks


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about 4 weeks ago I received a message related to a gig, I was unable to reply to his query, as our chat window shows he is unavailable, I haven't been getting many messages lately, hence my inbox response dropped 10-15%, Now the buyer will be available(as per the notification)  for a conversation, it has been 30+ days, should I message him to improve my inbox response rate, or leave it as it can also harm my response time as the request is 4-5 weeks old?

buyer issue.png

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