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I need suggestion from you


aamsakin
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Hi, I'm Aamsakin. I'm providing accounting & bookkeeping service here on fiverr. I have successfully completed 7 order on fiverr. Yesterday I received an order from a buyer, before placing the order the buyer told me that he has only 20 transactions that needs to record. So I told my price for 20 transactions & he agreed with it and placed the order. After I received requirements now I'm seeing that there are more then 400 transactions need to record instead of 20 transactions. When I see 400 transactions told the buyer to increase my price but he isn't accepting my request. Now I need suggestion from you that what can I do now. Is there any way to complain against the buyer?

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I would suggest skipping trying to work this out with the client. I doubt they'll get any easier to work with, even if they do agree to pay more, as they've already tried to cheat you. Use the resolution center to cancel the order. If the Buyer refuses to cancel, then ask Fiverr Customer Support to cancel the order on the basis of the buyer trying to get more work out of the order than agreed.

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On 12/13/2021 at 5:09 AM, blazescot said:

You can report the issue on custom support so that they can help you talk to the buyer. If he is not yielding you can ask them to help you cancel the order as it won't affect your rating.

If I cancel the order, will it effect to my gig's rank? 

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6 minutes ago, aamsakin said:

If I cancel the order, will it effect to my gig's rank? 

Yes, cancelling orders, will affect your seller metrics. And changes in your metrics will affect your visibility in the search system.

Edited by jonbaas
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  • 6 months later...

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