Inbox response rate keeps dropping even though I answer all the messages I get.

[fillib26]

As stated in the title my response rate keeps falling off, it went from 50% to 67% and now it's back to 50% which makes no sense since I answer every single message I get. Can someone help me with this? Thanks in advance.

[Guest lloydsolutions]

Check this out:  (Response FAQ's)

There is a contact us icon at the very bottom of the article if you require further help.

[fillib26]

22 minutes ago, lloydsolutions said:

Check this out: Fiverr Help and Education Center (Response FAQ's)

There is a contact us icon at the very bottom of the article if you require further help.

Ok, I get it now, thanks. They should really make it more clear though, on the site itself it just says that you need to respond to the messages nothing more.