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gig doesn't rank and Impression doesn't increase.


raselrs37

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What I don't understand is - they probably have some process that runs that updates every seller's gig impression and click counts etc. for their gigs once every day. I assume where it shows zero for everyone that process didn't run or didn't run properly (eg. it might have crashed part way through). A long time ago everyone lost quite a lot of days worth of their analytics stats (or was it about 3 months? - maybe they were changing the format because of something like gig promotion or maybe because of the seller plus changes).  But it seems like this time (since it's started updating again after a few days) it's not due to changing things like the time we lost many days of stats. So it's increased but it still shows 2 days of 0 impressions before it increased on mine - I assume for others.

So if something stopped working over the weekend why couldn't one of Fiverr's tech team have logged in remotely and re-started any failed process and got it working again sooner? That way there'd be less missing stats and people would have had access to their stats sooner. Maybe the system could have sent a message to notify the tech team of the failure before people started contacting customer support about it.

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As I saw here, I think there is a issue in showing gig impressions to some users and the same thing has happened to my friend, a Fiverr seller. His gig is on the first page and he gets orders as he normally would, I think it just not shows the exact numbers, but the process is still active.

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  • 3 weeks later...
On 12/8/2021 at 6:36 AM, manjula87 said:

Oh really?

 

Yes, really. Do I have the face of writing lies in the forum? I do not understand your question. And if you were just trying to be sarcastic, you're a lousy comedian, it's not funny at all. My comment contributes something to the forum, whereas yours contributes absolutely nothing. Let me guess: Do you have over 300 comments welcoming the forum and asking nonsensical questions?

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