What happens if my client selects the wrong package?

[migue802]

Hi, Fiverr community!

I'm a newbie and I didn't have any orders. Can someone with experience here help me with this question? Do cancellations because my client selected the wrong package affect my reputation?

Thank you so much in advance!

[anisocialmarket]

I would suggest you to talk with customer support about this, good luck 

[shahadat32]

Just told the clients I will provide you this work what you want or withdraw the work

[imagination7413]

Please see:

https://www.fiverr.com/support/articles/360010452537-Cancelations