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mishazafar00
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Never ever ever ever ever communicate with a buyer off platform. It's against the rules and will definitely lead to a warning if not suspension of your account. 

Unfortunately you do need to reply, because otherwise your response rate will go down. Simply reply in a professional matter stating you cannot adhere to their request for taking communication outside of Fiverr, but you'll happily do business here on the site. 

That's it! 

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