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How to reply to a Buyer with unavailable mode active


johntaf91
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Hi, I've just been contacted by a buyer, but the chat doesn't give me a chance to reply since he is unavailable, in fact it gives me the message "is unavailable to receive orders until 20 November". My question is, is there a way to let him know that his chat is disabled or will he remain unanswered? Thanks in advance.

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