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Why is the Impression, Click, Order coming even after My Gig Promote option has turned off?


brandk
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Hi there,

Hope everybody is doing well. I haven't been using the gig promoted feature for over 1 month now, I have kept my gig promotion button turned off. But suddenly 3 days ago an order got  with promotion level. Then I checked the promotion feature and saw that it is turning off but impressions, clicks and orders are counting and the promotional cost is also counting Fiverr.

Before me the daily budget select was $ 10, then I made it $ 1. Even after selecting $ 1, I noticed that my impression click was coming.
My question is where my promoted feature is totally turned off, how are the clicks, impressions being done automatically and also the promotional cost being counted?
Looking forward to the advice and guidelines of all experts and seniors in this regard. Please help me. 

Kind Regards

Nazmul

gigprmote.png

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