Some people are offering Money back and Refunds, how do they do it? isnt it againt to fiverr TOS?

[khalidsaiyad]

i ve look so many people to offer money back grantee or refund if you’re not satisfied. how do they do it? i have a client who is confused actually about his need any how he offered to back his money by 2.50 😛 now what to do? how it is gonna possible?

[khalidsaiyad]

yeah got cancellation 😦 but now what how to recover from rating?