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How Fiverr Reviews Work

Once an order is marked as complete, a buyer will have 10 days to leave their review. Once the buyer submits his/her review, the seller will receive a notification and will also have the opportunity to leave a review about working with the buyer. 

Note: At this stage, sellers cannot see the buyer's review.

Once both seller and buyer have completed their reviews, or the 10 days have passed, all posted reviews are made public. 

Responding to a review: Once both reviews from buyer and seller have been published, the seller can reply to the buyer’s review from the Order page, seen on the seller’s Gig page, beneath the buyer’s feedback. 

The above is from the Help Centre.

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