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Top Rated Seller Tip: Turning down low-budget buyers


smashradio
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10 hours ago, smashradio said:

How do you turn down/educate/communicate with low-budget buyers?

I just politely inform them that I'm sorry, but I can't give them a discount because it would be unfair and unprofessional to all of my buyers who have paid the full price every time.

That way I also tell them that there definitely are buyers willing to pay my prices, and that they're so happy with my work that they keep coming back.

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11 hours ago, mariashtelle1 said:

I don’t even go into that. 
I don’t need to explain to them that I have to pay bills.

My service is based on value, and if they can not see the value for money they are paying then those are not my clients and most likely they will be satisfied with lower quality/value from someone else. 

You'd be surprised how many buyers I've turned from low-balling requests to high-paying clients. Just the other day, a client with a budget of 100USD on a 300 USD project thanked be for taking the time to explain the value, and upped the budget to - you guessed it - 300 USD. Then the dude left a tip at the end. 

Several of my long-term clients started out with initial budgets that would make most people laugh, but after some education and information, ended up paying my asking rate, every time. 

Other times, I've had clients with low budgets who came back for different projects down the line, because they remembered that I took the time. Being arrogant can actually cost you business. 

Do you need to explain it? Of course not. But some buyers actually appreciate it. There are times when I also like to know why something costs what it does, and not just get a "that's the value of it" type of response. Not every buyer can understand the value of something, without a bit of help. 

Maybe I want some leather shoes - but I don't understand why they would cost me a thousand bucks. If the shoemaker (who knows way more about the true value fo good shoes than I do!) explains the stitching, the investment and experience, making sure I feel like this dude really knows his shoes, I'd be more tempted to buy from him. If he just tells me "That's the value of these shoes" I just might skip spending a thousand bucks on his shoes. 

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Dude I'm a voice actor too so I feel this. I just am totally transparent with them. I tell them my budget and if we can do it within that, great! Let's go! If not, then I tell them sorry I can't as that's too cheap for me. If they would like more on why, I'll be happy to tell them why. I just don't want to waste either of our time so I just go straight up and to the point with it and go from there

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  • 2 months later...

I don't even go into all that detail when I tell people no (Not on fiverr, but off the site before this place even existed I used to use a few different sources to sell my art). I'd basically just give it in a shorter version, like "I have 2 decades of experience, I spend x hours actually working on this, and the end result is something directly tailored and original to what the client wants. If they don't like that, I let them know they can find someone to better suit their budget needs and wish them a good day. I am concise and straight forward and I try to keep it as less to read as I find most people don't want to read longer posts - especially if it is just to tell them no xD

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