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My fiverr account restricted


provarani

Question

Posted

Hello everyone!

my seller account has temporally restricted. Anyone can give me suggestion how can I recover my Fiverr account. I will be very much grateful to you.

3 answers to this question

Recommended Posts

Posted

You should have received an email with an explanation of the reasons behind their decision and instructions about what to do next. 

If you're account is restricted (and not banned) it'll probably be under review, so you just have to wait. Meanwhile I can suggest you take a second read of Fiverr's ToS

Guest lloydsolutions
Posted

Restriction - means the account is partially disabled. The customer, either buyer or seller, can access the account, withdraw funds, complete ongoing orders, and review their order history. They cannot place or receive new orders, nor can they communicate with other customers through inbox messages.  Seller's Gigs will not show on the marketplace, and buyers will not be able to place new orders. 

Once an account is temporarily disabled, the customer will need to wait for the trial period which can take upwards of 90 days to be completed to know if their account will be restored or permanently disabled. 

Note: Customer Support cannot influence the result of this review, nor can they update the user on the review's end date. 

The above is from the Help Centre.

You will have to wait for the outcome of the review of your account.

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