Client FeedBack

[hamza_sial]

I have completed 850 orders and received 611 reviews . Now a days mostly buyer completed the order without feedback.

Kindly share your tips how we can ask client for feedback.

Thank you

[joshnadin]

31 minutes ago, hamza_sial said:

I have completed 850 orders and received 611 reviews . Now a days mostly buyer completed the order without feedback.

Kindly share your tips how we can ask client for feedback.

Thank you

It's a difficult one, you can't directly ask them for feedback as this is against the terms of service, and also unprofessional.
But at the same time, as we all know, public feedback will benefit how your gig is promoted on the platform, is good for other potential buyers to see, and is also important for sellers to grow and learn too.

Some buyers are extremely transactional. They pay for what they want, get it, and you'll never hear from them again. This doesn't mean you've done anything wrong. Some people just don't like to leave reviews. Maybe they forget. There are a whole load of reasons they might not leave feedback, and that the buyers choice and prerogative.

The only thing I could recommend, is to build a relationship and personalize the experience and order to the buyer as much as possible from the beginning of the order and throughout the process to delivery. By doing this, you create a dynamic where the buyer will be more likely to leave you feedback. When delivering the order, you could add a subtle reminder at the end, such as "thank you again for your order, any feedback is always appreciated!".
However, some buyers might still ignore this and not want to do. Or, you may even open yourself up to a negative review that you otherwise would not have received.

Just remember to never directly ask the buyer for a review. No review is better than a poor review and receiving a warning for breaching the Terms of Service.

[mizan709]

You are too experience. i think you know very well you can't force buyer for reviews. It's against fiverr TOS. you have lot of reviews if some buyers don't interested to given feedback, just leave it

[jhallawalla]

Yes you can ask your buyers to review your service honestly, as reviews are essential for both, the seller and future buyers, make sure you don't spam his inbox, If he's communicative with you, and you think he forgot to leave feedback, you can ask him to do the formality as well. 

 

 

[ajanta_sumi]

i think you can tell your clients that i need your feedback to increase the quality of my work in the future. beacuse it not only encourages me to understand  my type of work ,but also encourages me.so i need your feedback.

[jonbaas]

1 hour ago, ajanta_sumi said:

i think you can tell your clients that i need your feedback to increase the quality of my work in the future.

It is against the rules of Fiverr to do this.

[aminul_aymon]

Congratulations and well done!

 

[hafsafakhar442]

17 hours ago, hamza_sial said:

I have completed 850 orders and received 611 reviews . Now a days mostly buyer completed the order without feedback.

Kindly share your tips how we can ask client for feedback.

Thank you

611 reviews from 850 orders are great experience for you.

I'm on level 2 completed 252 ORDERS but get only 157 REVIEWS  62% order rated. 

[anisocialmarket]

@hafsafakhar442 why are you complaining, that's good actually lol

[hafsafakhar442]

1 minute ago, anisocialmarket said:

@hafsafakhar442 why are you complaining, that's good actually lol

How can you say it's good. I have done 14 orders in the last 35 days and no one give me review. 

[shadhin_das]

Yes Nowadays buyers give Tips but not give feedback.

[sheikh_nafisa]

You are very experienced person. Please share your idea how we can get reviews. 

[hamza_sial]

On 10/18/2021 at 10:22 AM, raj_proservice said:

You are most experienced Person Please you seggest us 

how i asked the client for feedback.

If you have time please say some words about delivery on order portion that would be really helpful for my profile and service to groom.

Thank you

[hamza_sial]

5 hours ago, sheikh_nafisa said:

You are very experienced person. Please share your idea how we can get reviews. 

how i asked the client for feedback.

If you have time please say some words about delivery on order portion that would be really helpful for my profile and service to groom.

Thank you

[nuralom_nur]

When buyer accept the order

Say, Please share your expricence about my work

[rasel3465]

On 10/18/2021 at 11:32 PM, joshnadin said:

It's a difficult one, you can't directly ask them for feedback as this is against the terms of service, and also unprofessional.
But at the same time, as we all know, public feedback will benefit how your gig is promoted on the platform, is good for other potential buyers to see, and is also important for sellers to grow and learn too.

Some buyers are extremely transactional. They pay for what they want, get it, and you'll never hear from them again. This doesn't mean you've done anything wrong. Some people just don't like to leave reviews. Maybe they forget. There are a whole load of reasons they might not leave feedback, and that the buyers choice and prerogative.

The only thing I could recommend, is to build a relationship and personalize the experience and order to the buyer as much as possible from the beginning of the order and throughout the process to delivery. By doing this, you create a dynamic where the buyer will be more likely to leave you feedback. When delivering the order, you could add a subtle reminder at the end, such as "thank you again for your order, any feedback is always appreciated!".
However, some buyers might still ignore this and not want to do. Or, you may even open yourself up to a negative review that you otherwise would not have received.

Just remember to never directly ask the buyer for a review. No review is better than a poor review and receiving a warning for breaching the Terms of Service.

Very good explain. Thank you @joshnadin.

Actuailly skills very important fact in this category. When your skill good. Don't ask review. Automatic promoted you.